For customers

Payment

Orders are paid 100% in advance online via the monobank (internet acquiring by JSC Universal Bank) or hutko (internet acquiring by JSC FUIB) payment services with a Visa or Mastercard card or other methods available on the payment page.

You enter your card details on the payment service's secure page — the store never receives or stores them.

Registered customers can pay for an order with Britva Coin bonuses (1 coin = 1 UAH) — only in full, when the bonus balance covers the whole order amount; partial payment with bonuses is not available. 1 UAH is still paid by card.

Important: cash on delivery is not available.

An order is processed once the payment has been received. An electronic fiscal receipt is issued for every payment.

Delivery

We deliver across Ukraine with Nova Poshta — to a branch or a parcel locker.
The customer pays for delivery on receipt at Nova Poshta's rates.

Orders are dispatched within 1-3 days after the payment is confirmed.
Once the parcel is sent, you will receive a waybill number to track it.

We sell goods for delivery within Ukraine only. We do not sell goods or provide services to citizens or residents of the russian federation or the republic of belarus.